Terms of use

Effective date: 30 September 2026. This is version 1.4. The version history is at the bottom of the page.

This website is operated by Anxiety CBT Ltd. Anxiety CBT Ltd also provides the clinical service, and your agreement for treatment is with the company. Where these terms say “I” or “me”, that means Dr Daniel O’Rourke acting for Anxiety CBT Ltd.

Company details

• Registered name: Anxiety CBT Ltd
• Company number: 16639179, registered in England and Wales
• Registered office: 61 Bridge Street, Kington HR5 3DJ. This is a registered office only. It is not a consulting address and nobody is seen there.
• Data protection registration: Information Commission (the ICO), reference ZB980265
• Professional registration: Dr Daniel O’Rourke, Clinical Psychologist, Health and Care Professions Council registration PYL043844. You can check the HCPC register at any time.
• Email: drdannycbt@proton.me
• Phone or text: 07455 827405

Dr O’Rourke is also a Chartered Psychologist with the British Psychological Society. He holds his HCPC registration in the United Kingdom and practises under the HCPC’s standards of conduct, performance and ethics. Dr O’Rourke’s doctorate is a PhD in clinical psychology. He is not a medical doctor and does not prescribe.

Appointments are online across the UK and in person in Nottinghamshire, in your home or at my office in Ravenshead. A correspondence address for the practice is available on request.

How these terms fit with your treatment agreement

By using this website you accept the terms below. If you do not accept them, please do not use the site.

If you become a client you will sign a separate treatment agreement. If anything on this website differs from that agreement, the agreement applies, except that nothing in it reduces your statutory rights.

1. This website is information, not treatment

The pages here describe conditions, explain how treatments such as CBT and exposure and response prevention (ERP), the form of CBT used for OCD, work, and set out what I offer. They are general information, and that is all they are. CBT and ERP are recommended by NICE and help many people, but no psychological treatment works for everyone and I cannot guarantee a particular result.

Nothing on this site is clinical advice about you. It is not an assessment, not a diagnosis and not a treatment plan. Anxiety disorders overlap heavily and can look like other things. Working out which one you or your child actually has is what an assessment is for, and it cannot be done by reading a web page.

Reading this site, sending an enquiry, or having a free introductory call does not create a therapeutic relationship. That relationship begins only when a first session has been booked and confirmed. Until then I do not hold clinical responsibility for you and I am not monitoring anything.

Do not delay seeking help, and do not stop or change any prescribed medication, because of something you read here. Medication decisions belong with the doctor who prescribed it.

2. This site is not for emergencies

This is a planned, appointment-based service. Email and the contact form are checked during working hours: there is no out-of-hours cover, no on-call arrangement and nobody monitoring messages overnight or at weekends. A message describing a crisis may not be read for many hours.

If you are already a client, this remains the case between sessions. We will agree your own crisis plan in the first session, involving services that are actually available at three in the morning.

3. What this service does not cover

This is a specialist practice rather than a general one, and being specific about the edges of it saves people time, money and disappointment.

I do not prescribe

Clinical psychologists are not medical doctors and cannot prescribe medication. If medication seems relevant, I will tell you, and the decision is then for you and your GP or a psychiatrist. CBT and ERP work with or without medication.

I do not carry out ADHD or autism assessments

I do not diagnose ADHD or autism and I do not provide diagnostic assessment for either. I do work with anxiety and OCD in people who are already diagnosed as autistic or as having ADHD, and I adapt the treatment accordingly. If what you are looking for is the assessment itself, you need a service that specialises in it, and I will say so rather than take the booking.

I do not treat eating disorders

I do not treat anorexia nervosa, bulimia nervosa or binge eating disorder. These need specialist multidisciplinary care, including medical monitoring that a private psychology practice cannot provide. I do work with ARFID, which is a different presentation and is commonly driven by anxiety, choking fear or sensory avoidance rather than body image.

I do not run a tic disorder service

I do not offer treatment for Tourette’s or chronic tic disorders as a service in its own right. Tics frequently sit alongside OCD. Where that is the case I will help you tell one from the other, which genuinely matters because the two need different treatments, and point you towards the right service for the tics.

I do not provide crisis or out-of-hours care

This service is not suitable as the main support for someone in acute crisis, at active risk of suicide, or needing frequent unscheduled contact. That work belongs with NHS crisis services, which are staffed around the clock. If that is where you are, tell me and I will help you find the right route rather than start something that would not be safe.

4. Appointments, fees and payment

Fees

• Therapy session, 60 minutes: £120
• Free introductory call, 20 minutes: no charge

Fees are published in full on the fees page and are reviewed from time to time. I will give you at least 30 days’ written notice of any increase, and you are free to stop treatment before it takes effect.

Payment

Payment is by bank transfer after each session, or directly by your insurer where treatment has been authorised. There is no joining fee, no minimum commitment and no package to buy in advance.

Sessions at your home

Where we agree to hold sessions at your home, the session fee is the same. Home sessions within a 20-minute drive of Ravenshead carry no travel charge. Beyond that there is a £30 travel fee per session, on top of the session fee. The 48-hour cancellation policy applies to home sessions in the same way. For a child or young person’s session at home, a parent or carer must be in the house for the whole session.

Insurance

I am recognised by BUPA, AXA Health, Aviva, Vitality, WPA. Where you are claiming, you remain personally responsible for anything your insurer declines to pay: an excess, a shortfall, or sessions beyond your authorised number. Insurers authorise a set number of sessions at a time; if treatment needs to run longer, we apply for an extension together.

The 48-hour cancellation policy

Cancel or move an appointment with at least 48 hours’ notice and there is no charge. Inside 48 hours, the full fee applies, and insurers do not cover missed appointments, so that charge falls to you.

The reason is simple rather than punitive: at short notice the slot usually cannot be filled, and it was held for you. If I am able to offer the time to someone else and they take it, I will not charge you. The other exception is genuine emergency or sudden illness, where I use discretion and always have.

If you are more than 15 minutes late, we will use whatever time is left rather than run over into the next person’s appointment, and the full fee applies. For online sessions, please test your connection beforehand; a technical failure at your end during the session window is treated as attendance, and I offer the remaining time by phone where that is possible. A technical failure at my end is never charged: we rearrange the session or make up the time.

Your right to cancel

If you sign the treatment agreement anywhere other than my consulting room, for example online, you have a legal right to cancel the agreement within 14 days of signing, without giving a reason. Tell me by email, phone, text or post. A cancellation form is provided with the agreement, but you do not have to use it. Before you sign, I give you the cancellation information and a model cancellation form in writing, and if you ask me to start treatment within the 14 days, that request is recorded in writing too.

Most people want to start within those 14 days. If you do, I will ask you to confirm that request when you sign. If you then cancel the agreement within the 14 days, you pay only for sessions that have actually taken place. This sits alongside your right to stop treatment at any time, which never expires.

Ending treatment

You can stop at any time, for any reason, without notice and without explanation. I will normally suggest a final session to consolidate what has been learned and plan for setbacks, because it is intended to reduce the chance of relapse, but it is a suggestion and not a condition.

I may also end or decline treatment if the work is not helping, if your needs would be better met elsewhere, or if the practical terms are repeatedly not being kept to. I would discuss that with you first, explain why, and help you find an appropriate alternative.

5. Online sessions

Online therapy uses the secure video consultation built into WriteUpp, the clinical records system that already holds your records, under a written data processing agreement. WriteUpp states that the connection runs directly between the two of us, is encrypted end to end, and that it does not see or store the content of a session. Where that is not workable for you I may agree to use WhatsApp video instead, and I will tell you which one we are using before your first online session. WhatsApp calls are also encrypted end to end, so WhatsApp cannot see or hear the session, although the record that a call took place and how long it lasted is not encrypted. Sessions are not recorded, not transcribed, and no automatic summary or artificial intelligence feature is used, unless you have asked for a recording and agreed to it in writing.

You are responsible for your own end of it: a private space where you will not be overheard, a reliable connection, and being somewhere it is safe to be doing this. Please do not join a session while driving or in a public place. Online sessions are only appropriate where you are physically in the UK.

6. Professional regulation, and how to complain

“Clinical Psychologist” is a title protected by law in the UK, unlike “therapist” or “counsellor”. It can only be used by someone registered with the Health and Care Professions Council, and anybody can check that registration at any time on the HCPC website. My registration number is PYL043844. My practice is also subject to the British Psychological Society’s Code of Ethics and Conduct.

Professional indemnity insurance is held, covering work in the UK. Details on request.

If something goes wrong

Please tell me first. Email drdannycbt@proton.me or call 07455 827405. I will acknowledge a complaint within five working days and give you a full response within 28 days. Raising one will not affect the quality of your care.

You do not have to come to me first, and you never lose the right to go elsewhere. You can raise a concern about my fitness to practise with the HCPC at any point, whether or not you have spoken to me:

Complaints specifically about how your personal information has been handled can also go to the Information Commission (the ICO). See the privacy policy.

7. Using this website

You agree not to:

• Use the site for any unlawful or fraudulent purpose.
• Attempt to gain unauthorised access to the site or any server behind it.
• Introduce viruses, malware or anything else designed to cause harm.
• Use the contact form to send spam, bulk marketing or abusive messages.
• Scrape or systematically extract content, including for the purpose of training models.

I aim to keep the site available and accurate, but I do not guarantee that it will always be available or free of errors. It may be changed, suspended or withdrawn without notice.

Who this site is for

It is written for adults, including parents and carers, and for young people aged 16 and 17, who can contact me themselves. It is not directed at children under 16 and is not designed for them to send information through.

Accessibility

If anything on the site is hard for you to use, or you need a worksheet in another format, tell me. The accessibility statement sets out what has been checked, what has not, and the adjustments available for therapy itself.

Links to other sites

Links to the NHS, the HCPC, charities and other organisations are provided because their information is useful. I do not control those sites and am not responsible for their content or their privacy practices.

8. Intellectual property

All content on this website, including text, structure, design, images and any downloadable material, is owned by Anxiety CBT Ltd or used under licence, and is protected by copyright.

You may read the pages, print or save them for your own personal or family use, and quote short extracts with clear attribution and a link back to the page. You may not republish substantial parts of the site, use the content commercially, or use it as training data for an AI model, without written permission. Ask me. If you are a GP surgery, a school or a charity wanting to share something with families, the answer is very likely to be yes.

Worksheets and downloads

The worksheets on the resources page are free to download, print and use, including by other clinicians with their own clients, provided they are unchanged and the footer is left on. They may not be sold or put behind a sign-up. They are general self-help and teaching tools, not treatment, diagnosis or advice about your situation, and they are best used alongside work with a qualified clinician. If using one makes things worse, stop and speak to your GP or clinician.

The name Anxiety CBT and the branding of this site belong to Anxiety CBT Ltd.

9. Limitation of liability

Nothing in these terms limits or excludes liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, for a breach of professional duty, or for anything else which cannot lawfully be limited. That is the important part, and it comes first deliberately.

Subject to that: the information on this website is provided for general purposes, and I do not accept liability for any loss arising from someone relying on general website content as though it were personal clinical advice.

I am not liable for interruptions to the website, or for loss or damage caused by viruses or other harmful material originating from the site or from any site linked to it.

Professional indemnity insurance is in place to meet claims arising from clinical services. Nothing here affects your statutory rights as a consumer, including your rights under the Consumer Rights Act 2015 to services carried out with reasonable care and skill.

10. Governing law

These terms, and any dispute arising out of them or out of your use of this website, are governed by the law of England and Wales, and the courts of England and Wales have non-exclusive jurisdiction. If you live in Scotland or Northern Ireland, you may bring proceedings in your own jurisdiction.

11. Changes to these terms

These terms may be updated from time to time and the current version always sits on this page with its effective date at the top. Where a change materially affects current clients, a change of fee for example, they are told directly and in advance rather than being expected to notice.

Version history

• Version 1.4, 30 September 2026. Sessions at your home: travel fee for drives of more than 20 minutes from Ravenshead, and a parent or carer must be present for a child’s home session.
• Version 1.3, 30 September 2026. Jurisdiction made non-exclusive; who the site is for corrected; cancellation information sentence added.
• Version 1.2, 29 September 2026. Medication: I do not write to a GP or psychiatrist; I tell you if medication is worth discussing with them. The 14-day right to cancel now depends on where the agreement is signed. The regulator is now named the Information Commission (still known as the ICO).
• Version 1.1, 21 September 2026. Company details section added. Statement added on how these terms fit with the signed treatment agreement. Fee changes now carry at least 30 days’ written notice. Cancellation policy clarified: no charge if the time is filled, and never a charge for a failure at my end. 14-day right to cancel added. Clauses added on worksheets and downloads, who the site is for, and accessibility. An unclear sentence about limiting liability removed.
• Version 1.0, 11 September 2026. Previous version.

Related pages

• Fees & insurance
• Privacy policy
• Cookie policy
• Accessibility
• How I work
• Contact